Returns & Exchanges
100-Day Happiness Guarantee
Your happiness means everything to us! That's why we give you a 100-day return window from the date of delivery, to ensure your purchase is just right for your space. If it’s not a perfect fit, no worries – we’ll help you return it. Items must be in like-new condition, and the original packaging is required. Love it, or send it back, hassle-free!
Exchange for Store Credit
Want to keep shopping? You can exchange your return for store credit, and we'll cover the full cost of return shipping, less any repackaging, extended area surcharges or upgraded shipping services. This credit does not expire.
Returns
To initiate a return or for any questions please contact our helpful customer care team.
Return Costs
Small Parcel items (UPS/FedEx):
$29 per item purchased at $299 or less
$49 per item purchased at $300 or more
Please note: Items that ship in a single box (for example, a set of four dining chairs) are considered a single item. This applies to both return and packaging costs.
Truck Delivery items:
$99 per item
Packaging
Please return your item in its original packaging. If you do not have the original packaging, a per-item repackaging fee of $49 for Small Parcel Delivery and $99 for Truck Delivery items will apply. Upon receiving your return, we will inspect the item. If it's in like-new condition, we will issue a refund minus any repackaging, extended area surcharges, upgraded shipping services, and return shipping fees.